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Stellen Sie Ihre Frage an Christoph Geiser.
Christoph Geiser
Christoph Geiser, IT-Specialist
Kategorie: Computer
Zufriedene Kunden: 165
Erfahrung:  IT-Leiter in einem KMU, mehrjährig IT-Erfahrung, Studium
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we lost the Password for gmail

Kundenfrage

we lost the Password ***** gmail;

Gepostet: vor 4 Monaten.
Kategorie: Computer
Experte:  Christoph Geiser hat geantwortet vor 4 Monaten.

Hi,

thanks for your question.
There are several possibilities to reset the Gmail password:

First you need to go to the Gmail login page (gmail.com) Instead of logging in, you hit "Forgot password".

To reset your forgotten Gmail password ***** recover access to your account:

  1. Make sure you either:
    1. Have a secondary email address specified for your Gmail account; or
    2. Have not logged into your Gmail account for 5 days.
  2. Click Forgot password? on Gmail's log-in page.
  3. If prompted, type your full Gmail email address over Enter your email on the Account support page.
  4. Click Next.

Gmail will now ask a number of questions to try to establish you as the owner of the account. For each question:

  1. Enter your answer as well as you can and click Next or
  2. Click Try a different question if you cannot answer or do not have access to the resource – a secondary email address, say, or a phone number.

and that should do it :)

Did it work? Great - i'd appreciate if you could rate this questions with 5 stars :)
Not quite yet? No problem: just give me a heads-up what you tried and what/why it didn't work.

Kind Regards.

Experte:  Christoph Geiser hat geantwortet vor 4 Monaten.

Hi there,

I didn't hear back from you since my answer on 28.6.
Did you get a bit further to the solution with my information? Is the problem already solved? If yes I'd appreciate a positive rating of this question (with the stars on the top right corner). That's the only way I get paid for my work.

Problem not solved yet? No problem - give me a heads-up what did not work, so I can assist you further and as good as possible.

Kind Regards