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hi, one day computer asked me to delete some not often used


hi, one day computer asked me to delete some not often used programs and after that the printer is not working ( or something like this - I actually don't remember what exactly it was - just showed a list  and I thought it was harmless what I was doing. But i don't know what this was  so I can not undo it..) .
 Tried to reinstall the printer software but that does not help.. Printer program 'efax' on it's own works but the printer driver does not show in the 'devices & printers' or when trying to print from Word etc. Pls help to get it back :)
Gepostet: vor 6 Jahren.
Kategorie: Computer
Experte:  B.Tröster hat geantwortet vor 6 Jahren.
This is the German department of JustAnswer, but I'll do my very best to help you with this.
Try the following: (Keep in mind, that your printer needs to be connected and turned on.)
- Open the Start menu and choose Settings, then Printers.

- Double-click on Add Printers.

- Follow the instructions provided by the Print wizard. If you're adding a network printer, be sure to find out its name or network path. In your case it should be a local printer. Windows 7/vista will search for conntected printers automatically.

- When prompted, indicate whether you want to use this printer as the default. If you have only one printer, you will say yes. If you have two, you must choose which one is to be the default.

- When asked if you want to print a test page, it is a good idea to say yes. To test functionality.

- When satisfied, click Finish to complete the installation process.

And you are done.

I'm sure this will solve your problem. Since the driver for your printer is already installed.

Best regards,
Kunde: hat geantwortet vor 6 Jahren.
I have tried this already, but it does not get me anywhere..
If going on local printer installation - it does not show the 'efax' driver .. / nor on network ... if I go looking for under 'efax messanger' in programms it does not show any printer file :(
Experte:  B.Tröster hat geantwortet vor 6 Jahren.
Sad to hear that... I'll release your question for other experts, maybe one of my co-workers has a solution for you.

Best regards,
Kunde: hat geantwortet vor 6 Jahren.
I think it was something of some 'shortcuts' that i deleted when some windows message showed up, but I can not remember what it was exactly. it was something that you don't use often - do you know what could that have been? I think after that it stopped working.
Experte:  B.Tröster hat geantwortet vor 6 Jahren.
Yeah, I know this feature. Its cleaning up unused files/shortcuts on your desktop. But, I have no clue how this could have affected your printer installation. Under normal circumstances you should have a folder on your desktop, named "unused shortcuts" (or similar) with a backup of all "deleted" shortcuts.
It is also possible that you were running "Disk Cleanup" which deletes temporary files and system crash dumps. Which would make more sense if you think of your current problem.

I have one last idea for you:
Use the system rstore feature, to go back to a point of time at which the printer is working and installed. You can do so by following this guide:
"Open System Restore by clicking the Start button . In the search box, type System Restore, and then, in the list of results, click System Restore. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Follow the steps in the wizard to choose a restore point and restore your computer."

After this your system should reboot and be back to the state which you selected.

Hope this will work for you!