Hello, I need to write in English as my German is not sufficient for this. I registered to elitepartner.de for free in 2008 but I was never active. In January 2013 I received an email confirming that I had subscribed a "Premium Mitgliedschaft". After that, they sent me the invoice via email and 3 Mahnungen. But since I never used that email account I was not aware. In fact, I cannot remember to have made an upgrading registration! Meanwhile, they blocked my account because I did not give them the details of my bank account. Last Saturday I received a request to pay from the Debitor Inkasso GMBH, for the total amount of 258 eur+ a surcharge (in total, 313 eur). What can I do? I cannot access my profile in elitepartner.de, so I cannot check if I really made that contract. I cannot even access all the conditions, therefore, I don´t know which are the terms to ask for a cancellation of the profile. Can you please advice? Please reply to my address:[email protected]
many thanks for your inquiry.
First I advise you to carry out no payment.Because a contract end is disputable, you should ask the opposition about a lawyer to demonstrate the supposed contract end and to prove.
RA K. Roth
If you don´t have any inquiries, please value my answer positively.